Tune Into The Latest IT Trends

Why Service Cloud Over any Other Support Optimization Platform?

Are you looking for smart solutions that provide instant and personalized services to your customers? Is your business suffering on account of increasing customer complaints and higher support costs? Is your current Support Platform troublesome,... Read Full Article

Why Your Website So Needs Social Login Integration for Better User Engagement?

The 2 years old Social Customer Engagement Index highlighted the growing significance of social media tools in supporting sales and service strategies and its impact in the approaching years and true that! Most organizations today pursue an active... Read Full Article

Why is Zoho Changing the CRM Game?

Unlock the reasons behind Zoho's game-changing impact on CRM. Discover the innovations reshaping customer relationship management for businesses.

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Salesforce Lightning: the Salesforce Spring ‘17 Updates

The upgraded version of the Salesforce Lightning Experience is all set to make you a smart CRM user through a completely revamped user interface that enables seamless integration with all your devices. The Salesforce Spring ‘17 update of this... Read Full Article

Have You Started Mapping Your Customer Journey Through Your CRM?

Recently I purchased a vacuum cleaner from a reputed brand. The pre-sales experience including the live demo of the equipment and its features was pretty impressive and I decided to make the purchase. Three months later, I reported a technical snag... Read Full Article

CRM and 3rd Party Integrations: What’s so crucial as well as challenging about it?

The efficiency and usability of business solutions can be enhanced considerably through the integration of multiple systems and applications both on-cloud and on-premise. The integrative features provide several benefits to the business in terms of... Read Full Article

What to expect of Salesforce Spring ’17 Release?

The Salesforce Spring ’17 release is ready to take off. Spring ‘17 certainly is all packed with enhancements to accelerate the performance of your sales campaigns, get access to more accurate insights into what your customers want, and deploy... Read Full Article

What you didn't Know about Salesforce Winter '17 Release? A Sneak Peek

Winters are here and guess what - the Salesforce Winter ’17 release is here to provide you with all new Lightning capabilities - specially designed to improve your interactions with your customers. So, what are the key features that make this... Read Full Article

Go Win-Win With Test Automation In Salesforce

This article advocates the win-win scenario achievable through test automation in Salesforce, emphasizing improved efficiency, reliability, and overall success in Salesforce development and testing processes.

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Play with ANT: Salesforce Force.com Migration Tool

Explore the capabilities of the ANT migration tool in Salesforce Force.com. This article delves into leveraging ANT for seamless migration and development.

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