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The pandemic brought a 180-degree change in the buying behavior of people. The global lockdown made people switch to no-contact, online ordering services. The switch was easy for people residing in metros and tier 2 cities, as they already had last-mile delivery services available. The remote part of India, however, had a different story. Due to a lack of logistics and service providers, the people still had to rely on physical store shopping, leaving them vulnerable. 

The client, a humanitarian entrepreneur, recognized the gap in the on-demand delivery market for remort India and wished to build a digital solution that empowered the locals  in remote India. An application that allows people to order everything from Food, Groceries, Fruits & Vegetables, Medical Items & Medicines, Electronics, Mobile, Fashion, and other items from the comfort of their homes using their smartphones.

The client faced challenges in finding a stable SAAS solution to support their business requirement. They wanted a partner who could assist them in their venture with a powerful product that fits their pocket. But being a startup, they had budget constraints and could not afford custom solution development.

Project Case Study with Our Solution

Understanding requirements, we offered our Whitelabel product delivery marketplace to the client. A comprehensive delivery management solution is inclusive of a customer app, rider app, merchant app, and admin web panel. A plug & play model that empowered the client to build their application at speed and bring it to market at the earliest.

Features of Customer Application

  • Simple registration with mobile number & OTP
  • Multiple payment options- COD, card payment (Razor & Stripe payment gateways) and Paytm
  • Location mapping
  • One-Stop-Shop for all need
  • Filters to refine - Distance/Proximity, Ratings, Newly Added, Recommended
  • Loyalty Program
  • Live tracking of orders
  • Review & Rating the merchant and delivery partner
  • Profile managment

Features of Customer Application
Features of Merchant App

Features of Merchant App

  • Login with mobile number and password 
  • Product & inventory Management
  • Add stock, MRP discount & Set threshold
  • Order Management
  • Process refunds
  • Store Management
  • Commission Structure
  • Refunds Management
  • Customer Management

Features of Rider App

  • Login with mobile number and password 
  • View orders
  • Location tracking
  • Change order status
  • COD management
  • Bonus history & tracking
  • Profile management

Features of Rider App
Features of Admin web panel

Features of Admin web panel

  • Daily, weekly, monthly view- orders, sales, unique customers, commission
  •  Sales graph (revenue & date)
  • Customer and Merchant Management
  • Review & rating Management
  • Dynamic CMS
  • Inbuilt CRM
  • Profile Management- Commissions & payouts, Request payout, outstanding amount
  • Bulk Features- a. Import/export- products, orders, revenue and payouts

The Technology Used

Flutter

Flutter

Android

Android

PHP

PHP

Node js

Node js

AWS

AWS

Impacts and benefits from our solution

By using the ready-to-use product delivery market place, the client was able to quickly launch their on-demand delivery app call Aagyo in remote parts of Uttrakhand. At present, the solution is available in Sitarganj Khatima and Nanakmatta of Uttarakhand. 

  • Quick TAT - The entire product was built and delivered within 6 weeks of project initiation. 
  • Popularity - Since its inception in 2021, more than 23K customers have subscribed to the application. 100K+ orders have been delivered, 300+ merchants have been onboarded, and more than 2 Crore revenue has been generated.
  • Local Employment - All the riders are hired locally, contributing to generating local employment.
Impacts and benefits from our solution

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