From the onset, it was established that process automation through robotic bots is the answer(period). So, the challenge Signity focused on solving was how to build an automation solution that would bring speed and accuracy but would also be easy to operate and maintain by our client’s internal team members. We call it the human-robot collaboration allowing engagement between human users and robots in a simple, self-serve manner. Therefore, the RPA solution Signity implemented consisted of an attended bot, an unattended bot, and an easy-to-handle yet state-of-the-art client dashboard. The TAT for the entire implementation was 2 weeks.
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An efficient and scalable RPA solution has replaced a rather unexciting manual process that the client earlier followed. It has hugely improved operations, brought down human dependency, and made the entire course upgradation process accurate.
Here’s a quick synopsis of how the RPA solution implemented by Signity has helped the client :
More than a 90% reduction in turnaround time - By leveraging Signity’s RPA solution, the complete data extraction task is automated. A process that took weeks is now done within an hour by the bot, reducing the operation time by 90%.
Reduced human dependency - The solution made the process almost independent of humans.
Accuracy - The automation helped bring 100% accuracy in processes, ensuring complete compliance with government regulations.
Employee satisfaction - With bots taking over mundane and repetitive tasks, the team can now perform work that truly creates an impact. This has created a sense of purpose, improving overall satisfaction among employees.
